Privacy Policy

1. Introduction

Whizly ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. Please read this policy carefully. By using the Service, you consent to the practices described herein.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name and email address when you create an account
• Billing and payment information when you subscribe to paid plans
• Profile information you choose to provide
• Communications you send to us (e.g., support requests)

Usage Information

• Pages visited, features used, and actions taken on the platform
• Device type, browser type, operating system, and IP address
• Referring URLs and interaction timestamps
• Learning progress and course completion data

Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and deliver relevant content. You can manage cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and manage your subscription
• Personalize your learning experience and recommend content
• Send important service updates, security alerts, and support messages
• Send promotional communications (with your consent, where required)
• Analyze usage trends and optimize platform performance
• Detect, prevent, and address fraud, abuse, or technical issues
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, analytics, email delivery)
• Legal Requirements: When required by law, regulation, legal process, or enforceable governmental request
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred
• With Your Consent: When you have given us explicit permission to share your information

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain certain information as required by law or for legitimate business purposes, such as resolving disputes, enforcing agreements, and preventing fraud.

7. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing of your data
• Request portability of your data
• Withdraw consent at any time (where processing is based on consent)
• Opt out of marketing communications

To exercise these rights, contact us at team@whizly.io.

8. Children's Privacy

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

10. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at team@whizly.io.